Help, feedback, and account controls
WalkieDoggie Support
Contact us about an app issue, send general feedback, request a feature, or manage deletion of your WalkieDoggie account and data.
How can we help?
For app problems, account assistance, general feedback, or feature requests, email makshuekwan@gmail.com or use the form below to prepare an email.
Delete your WalkieDoggie account
Account deletion permanently closes your account and removes account data associated with it, including:
- Account profile and dog profiles.
- Walks, GPS routes, explored-map history, route marks, and statistics.
- Photos, memories, map snapshots, and uploaded profile images.
- Friends, acquaintances, requests, contacts, likes, and shared content.
- Collections, badges, stickers, marker frames, and Bone Note balance.
Delete selected data but keep your account
Use this request when you want to keep signing in but remove particular categories of stored data.
What happens next
- Your email app opens with a prepared request addressed to WalkieDoggie.
- We verify that you control the affected account. We will never ask for your password.
- We confirm the deletion scope and normally complete a valid request within 30 days.
- You receive confirmation when processing is complete.
If the buttons do not open your email app, contact makshuekwan@gmail.com and state whether you want account deletion or selected data deletion.